This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are processed for Khodefarm Automation and all associated products, including:

• Drip Irrigation Automation System
• Fertigation Unit
• Digital Farm Diary (Software Service)

📌 1. Cancellation Before Payment

Customers may cancel their order at any time before making the payment. No cancellation charges will apply if no payment has been made.

📌 2. Cancellation After Payment (Before Installation)

If the customer cancels the order after making full or partial payment but before installation, the following conditions apply:

• A deduction of 30% of the total paid amount will be applied.
• The remaining 70% amount will be refunded to the customer.
• Refunds will be initiated within 7–10 working days after confirmation.

📌 3. Refund & Cancellation After Installation

Once the product is installed at the farm site, no cancellation or refund will be provided under any circumstances. This applies to:

• Drip Automation System
• Fertigation Unit

→ After installation is completed, the order is considered closed and non-refundable.

📌 4. Digital Farm Diary – Software Refund Policy

The Digital Farm Diary is a digital service/software product. Once purchased and activated:

• No refund
• No cancellation
• No return applicable

This is because access is instantly granted through digital delivery, making the purchase non-refundable.

📌 5. Force Majeure

In events beyond our control such as natural disasters, accidents, or government restrictions, Khodefarm Automation reserves the right to make the final decision regarding refund or cancellation.

📌 6. Contact for Refund / Cancellation Requests

Customers may contact our support team for initiating cancellation (if eligible):

📞 Phone: +91-9096819496 / 8888408982
💬 WhatsApp: +91-9096819496 / 8888408982
✉️ Email: khodefarm@gmail.com