Last Updated: 14 Nov 2025 11.09 AM

This Privacy Policy explains how Khodefarm Automation collects, uses, stores, and protects your data across our automation products including Motor Controller, Valve Controller, Fertigation Unit, website, mobile app, and field services. By using our services, you accept this policy.

1. Information We Collect

We collect various types of information including:

• Personal details: Name, mobile number, email, WhatsApp number, address, pin code.
• Farm details: GPS location, acres, crop variety, irrigation/fertigation schedules.
• Device data: Motor/valve status, pressure, tank level, battery voltage, sensor readings.
• Technical data: IP address, device model, FCM token, browser, analytics, logs.
• Billing information: UPI, transaction ID (via secure gateway).
• Images: Farm photos, diagnosis images.

2. How We Use Your Information

• To provide and improve automation services.
• To operate motor, valve, and fertigation devices.
• To send alerts (SMS/WhatsApp/Notifications).
• For installation, warranty, and maintenance.
• To process payments and generate reports.
• For marketing/offers (optional).

3. Legal Basis (India Laws)

We follow IT Act 2000, SPDI Rules 2011, and Digital Personal Data Protection Act 2023. Data is processed only with consent, service requirements, or legal obligations.

4. Sharing of Information

• Installation & maintenance partners.
• Payment gateways, cloud servers, WhatsApp API.
• Legal/government authority (if required).

We never sell your data.

5. Data Security

We use strong security standards (ISO 27001 equivalent): encryption, secure servers, access control, firewalls, regular backups.

6. Data Retention

We retain data as long as you use our products + 5 years after deactivation or as required by tax laws.

7. Your Rights

• Request access to your data
• Correct or update your data
• Delete your data
• Withdraw consent
• Opt-out of marketing

Email us: khodefarm@gmail.com

8. Cookies & Tracking

We use cookies for login, performance analytics, and improving usability.

9. IoT Device Data

Our devices transmit motor status, pressure, soil/air data, fertigation cycles, tank levels, etc. This data is encrypted and used only for farm automation.

10. Maintenance & Warranty Data

During service visits, photos, notes, measurements may be collected. This is used only for service improvement, warranty verification, and records.

11. Third-Party Links

Our website may link to Google Maps, Instagram, Facebook, payment gateways. We are not responsible for their privacy policies.

12. Policy Updates

We may update this policy. Latest version will be available here.

13. Contact Information

Khodefarm Automation Pvt Ltd

Near Goshala, Chinckhed Road, Pimpalgaon Baswant, Niphad, Nashik 422209

📞 +91-9096819496 / 8888408982

📧 khodefarm@gmail.com